These terms and conditions apply to all contracts between JF TENNIS e.U., Josip Franjicevic, Lindenbauergasse 7 RH12, 1110 Vienna ("JF TENNIS") and its customers in connection with private lessons, small group training, camps and tournament support. Side agreements, changes or additions are only valid if confirmed in writing.
The contract is concluded through verbal or written registration and our verbal or written confirmation. JF TENNIS e.U. is not obliged to accept a registration.
The range of services includes private lessons, small group training (2–3 players) and camps. JF TENNIS e.U. assigns groups according to practical necessities, in particular skill level, and reserves the right to change the assignment at short notice.
Unless stated otherwise, the duration of a training session is 55 minutes.
The duty of supervision for minor children is limited to the duration of the training session within the training area. No duty of supervision can be assumed before the start or after the end of training. Parents/legal guardians must ensure that their child is brought and picked up punctually, and must instruct their child not to leave the training area during training and to follow the coach's instructions.
Use of the tennis court and the equipment provided is at your own risk. No liability is assumed for clothing or valuables, except in cases of intent or gross negligence on the part of JF TENNIS e.U.
Liability for personal injury: JF TENNIS e.U. is fully liable, without limitation, for damages arising from injury to life, body or health caused at least negligently by JF TENNIS e.U. or its vicarious agents. This liability cannot be legally excluded towards consumers.
Liability for other damages (e.g. property damage): JF TENNIS e.U. is only liable for other damages in cases of intent and gross negligence. Liability for slight negligence in relation to property damage is excluded.
JF TENNIS e.U. is not liable for damages caused by persons with whom no contractual relationship exists.
By participating in training, you confirm that you or your child are/is physically able to participate. Any health restrictions must be reported to the coach immediately.
The training area consists exclusively of the designated training courts.
JF TENNIS e.U. reserves the right to exclude participants from a training session on a case-by-case basis if, despite a warning, they fail to follow the coach's instructions or significantly disrupt the training. This also applies to children; excluded children will remain in the training area until they are picked up. In this case, there is no entitlement to a refund of the training fee.
Private lessons or block lessons can be cancelled and rescheduled free of charge up to 24 hours before the start. In the event of a later cancellation, JF TENNIS e.U.'s obligation to perform lapses without replacement. For courses (small group training), there is no entitlement to a refund in the event of non-attendance, including for health reasons.
Course or camp fees must be paid to the specified business account before the start of the course or camp. Binding enrolment in a course or camp only takes effect once payment has been received. Point 7 applies with regard to refunds.
Cancellation or rebooking of a camp must be made in writing. The following cancellation fees apply:
In the event of cancellation due to acute illness (upon presentation of a medical certificate), 50% of the camp price will be refunded.
For contracts concluded at a distance (e.g. by email, phone or via the website), consumers are generally entitled to a 14-day right of withdrawal. This right of withdrawal does not apply pursuant to § 18 para. 1 no. 10 of the Austrian Distance and Off-Premises Contracts Act (FAGG) where the contract concerns a service related to leisure activities and the contract provides for a specific date or period for its performance (e.g. a tennis camp with a fixed date or a booked training session at a fixed time). In this case, the cancellation terms under points 7 and 9 of these terms and conditions apply instead.
The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
In accordance with § 6 of the Austrian VAT Act (Kleinunternehmerregelung), no value added tax is shown.
Your personal data is stored electronically by JF TENNIS e.U. and used exclusively for the performance of the contract. For further details, please see our Privacy Policy.
JF TENNIS e.U. may amend these terms and conditions at any time with effect for future contracts. For contractual relationships already in progress (e.g. ongoing courses), changes will only become effective if you are notified in text form (e.g. by email) at least 2 weeks before they take effect and you do not object within this period. In the case of material changes, we will separately inform you of your right to object and the significance of your silence.
By participating in training, these terms and conditions are deemed accepted. Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Should any provision of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected.
